Within the next 15 minutes, you can expect to receive an email at the address you provided during the ordering process. Please take a moment to check both your Trash and Junk folders, as occasionally our emails may be filtered there by your email program.
To assist you in getting started swiftly and smoothly, we encourage you to watch a brief instructional video. This video provides a guided tour of the download area and furnishes step-by-step guidance on initiating your program.
- Navigate to the Download Page and scroll through the content to view videos showcasing the various components of the program. Additionally, you have the option to play the embedded videos for a more interactive experience.
- You may download a copy of the video to watch it offline. You can click on "CLICK HERE" under each video and be redirected to Vimeo to download the video. Copy the password.
- On the Vimeo Site, enter the copied password into the password field.
4. You can choose the quality of the video you want to download by clicking on "Download"
5. The file will be downloaded on your device. By default, it goes into your "DOWNLOAD" folder, or into a folder you previously set up.
If you have tried all of the above and it still doesn't work, please reach out to our support team at support@gentlestretching.net or call/text +1 (888) 853-2443(toll-free in the USA and Canada) to report the issue.