Once your order has finished processing, you’ll receive a shipping confirmation email.
This email will include your tracking number and a link to monitor your delivery’s progress.
If you haven’t received the shipping confirmation within the expected timeframe:
- Check your spam or promotions folder.
- If it’s not there, please contact our Customer Support Team — we’ll be happy to help you locate your order. Just select the “Chat with Support” option.
You can reach us through any of the following methods:
- 📨 Submit a Ticket: Click here to contact us
- 📞 Phone: 1-888-853-2443 (toll-free in the USA and Canada)
- 💬 SMS/Text: 1-888-853-2443
When contacting us, please include:
- Your full name
- Your order number
- The email address used at checkout
Our team typically responds within 1–2 business days